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Heartline Magazine July-September 2003
Collins Ltd says No to Smoking
Drop into Collins Limited on Broad Street any day and you
will be able to choose from a wide range of quality personal and household items
in the retail store, or have your prescriptions efficiently filled at
the pharmacy. One thing you won't find on the shelves,
however, is cigarettes or tobacco products. That's because, as a company at the
forefront of the anti-smoking drive, Collins Ltd. took a position in 1999 not to
sell or to promote the sale of cigarettes, or to allow smoking on its premises.
Relating the history of how Collins Limited came to the
decision to stop selling tobacco products, chairman of the board and managing
director Peter Bourne recalls that some years ago the company was the
distributor for cigarette wrappers. "Those little strips of paper in packages
were the single most profitable item in our business at the time, said Mr.
Bourne.”They were bought like hot cakes in stores and shops all across Barbados.
We also had good sales in the islands. Then I realized why they were so
popular. They were not only used for wrapping cigarettes, but mostly for
something else. Right away we stopped selling them. In fact, one day I put the
entire stock on a boat and dumped the lot in the ocean”.
"That was 15 years ago," continued Mr. Bourne. "However, we
continued to sell cigarettes and other tobacco products; although a few years
later we made the first step by banning smoking on our premises”.
Collins Limited then got involved with Dr. Tony Gale's
antismoking campaign. The company helped with the underwriting of the cost of
posters and advertising, also with the distribution of Dr. Gale's book. "I felt
very strongly about the issue" said Mr. Bourne "and got personally involved and
very supportive of the anti-smoking campaign."
Added to this was the fact that an old school friend of
Peter Bourne, who was in fact employed with the company, collapsed on the job
and died shortly afterward. "He had been addicted to smoking", said Mr. Bourne,
"and had contracted cancer in the throat, lungs, and it seemed everywhere else.
It got to me. I decided then and there that that was it. Smoking doesn't gel
with good health. Here we are on the one hand in the business of dispensing
medication, also manufacturing and selling products that promote good health,
and at the same time selling cigarettes, which are known to be hazardous to
health. It just didn't make sense. I called a meeting of the board and we made a
policy decision then and there that we would stop selling cigarettes and tobacco
products."
Incidentally, Collins Limited had made a similar decision
over 7 years ago not to sell liquor for the same reason, that there was a
conflict of interest.
Noted Mr. Bourne: "Integrity is the hallmark of a good
business. And Collins Limited has grown over the years on the strength of good
business practices and a caring staff."
One of Bridgetown's oldest and most respected firms, Collins
Limited opened its doors as a small pharmacy in Tudor Street in 1888. Today the
operation consists of the retail store and dispensary on Broad Street, and
corporate offices and a wholesale department in Warrens, St. Michael. Carlisle
Laboratories Limited, a subsidiary company manufacturing pharmaceuticals, is
located in the spacious well-appointed complex at Warrens. Altogether the
company employs over 240 people.
What affect did the decisions to stop selling liquor and
tobacco products have on Collins Limited's profitability?
"Liquor was not a big sales item for us," said Mr. Bourne,
"so it didn't matter' so much. Cigarettes, on the other hand were in the top ten
most profitable items at the store, and, yes, it meant a drop in revenue
initially. But by focusing on other areas we more than made up for any perceived
losses. We have a very efficient distribution system. So efficient, in fact,
that it is ironic that after we had made the decision to stop selling
cigarettes, we received an offer from a major cigarette manufacturer to
distribute their products for them - which, of course, we declined".
"I would like to suggest to other retailers to review their
policy towards selling cigarettes. In fact, I would like to see us in Barbados
get to the stage of some provinces in Canada where, it is my understanding that
pharmacies are not allowed to retail cigarettes. We at Collins made our decision
and we certainly have not regretted it. If more local businesses follow, than we
would be further along the road on our fight to improve the health of
Barbadians."
This article was written by Tony Cumberbatch
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